Refund Policy for Positive Parenting
At Positive Parenting, our mission is to provide high-quality resources and support for families and caregivers, fostering effective and joyful parenting experiences. While we aim to exceed your expectations, we recognize that refunds may occasionally be requested. Below is our refund policy, tailored to the types of services we offer:
1. Digital Products
All digital products, including eBooks, courses, and downloadable resources, are non-refundable due to the nature of digital delivery. Once the product has been accessed or downloaded, it cannot be returned or exchanged.
2. Workshops & Consultations
For live or virtual workshops and consultations:
- Full Refund: Available if a cancellation request is made at least 48 hours before the scheduled session.
- No Refunds: For cancellations made less than 48 hours in advance or for missed sessions without prior notice.
3. Subscription Services
If you subscribe to any of our premium content or services:
- You may cancel your subscription at any time.
- No Refunds will be provided for unused portions of the subscription once access to the service has been granted.
4. How to Request a Refund
If you believe you are eligible for a refund or need clarification, please contact us via email at:
Email: jamblawalina@gmail.com
Include the following information in your email:
- Your name and email address
- The product or service in question
- A brief description of the issue or reason for cancellation
We aim to process all refund requests within 7 business days.
5. Our Commitment to You
At Positive Parenting, your satisfaction is important to us. While certain services are non-refundable due to their nature, we are always open to addressing your concerns and finding solutions. Your trust and support are greatly valued, and we strive to ensure every interaction is a positive one.
If you have any additional questions, feel free to contact us anytime. Thank you for choosing Positive Parenting as your trusted resource for raising emotionally intelligent, confident, and independent children.